Mondial Assistance China has provided assistance services in China for many years through various Chinese business partners.
We are the first foreign-owned, government-approved company to provide assistance services in China.
Whatever it takes culture
Our motto is "whatever it takes" and as you will see from our history, we have a strong commitment to going that "extra mile" for our customers. From Antarctica to Zimbabwe, we're ready to do whatever it takes to help our policyholders.
Our company history
Mondial Assistance China opened the China business unit in 2003 after receiving approval from the central government to open a wholly foreign owned entity (WFOE) company in Beijing, and to provide assistance services nation-wide.
Customer satisfaction is our goal
At Mondial Assistance China, our focus is you - the Customer. Our goal is to provide a consistently high standard of customer service across all our business activities, whether rendering medical assistance to someone overseas or activating a luggage claim for a stolen pair of sunglasses. Our strength lies in our commitment to deliver you excellent service, 24 hours a day, 7 days a week, 365 days a year.
