Business Development

Business Development Manager - Automotive 

Job Title: Business Development Manager - Automotive

Reporting To: Senior Manager – Sales & Marketing

Number of Hiring: 1 person

Working Place: Beijing

Mondial Assistance China is seeking an engaging & motivated individual to join their Business Development team within the Sales & Marketing department.   If you have a proven record of success in a previous business development role, and you have superior communication skills and computer literacy, then this could be the role for you!

Major responsibilities:

The Business Development Manager – Automotive will be responsible for establishing & maintaining B2B client relationships within the automotive industry in mainland China.   

To maintain and develop existing and new B2B client relationships in order to meet company targets for profitable growth and retentionby:

·        Managing existing client relationships on a day to day basis, carrying out client meetings to ensure additional business/revenue opportunities are being identified and for the resolution of any operational issues 

·        Carrying out Quarterly Reviews with each client dealing with the performance of the account and any issues relating to it

·        Identifying, investigating, validating and proactively pursuing appropriate new automotive business opportunities in line with Mondial sales strategy

·        Leading and coordinating all aspects of the sales cycle including prospecting, introductory meetings, sales presentations, production of proposals/tender responses, agreement of commercial terms, contract negotiations, planning and implementation

·        Communicating, liaising, and negotiating internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships

·        Identifying and attending appropriate conferences/industry events and co-ordinate marketing activity and corporate hospitality with the purpose of developing relationships and raising the company profile

·        Monitoring and reporting on market and competitor activities, and providing analysis and advice to management

·        Planning andprioritizingpersonal sales portfolio and customer/prospect contact towards achieving agreed business aims, including costs and sales – especially managing personal time and productivity 

·        Attending training and developing relevant knowledge, techniques and skills

·        Carrying out any ad hoc duties as required by the Senior Manager – Sales & Marketing

 Qualifications: 

·        University degree level education as a minimum requirement, with majors in Management or Marketing preferable

·        At least 3 years prior work experience in Marketing/Sales role with proven successes

·        Previous work experience within the automotive industry (car manufacturer) will be a plus 

·        Excellent oral and written communication in both Mandarin and English (requirement to speak mandarin may be waived for foreign candidates, where other criteria is met) 

·        High level interpersonal and analytical skills

·        Team player, with proven leadership skills

·        Self-motivated person who is comfortable in working in a results based position

·        The ability to plan and manage time is essential

·        A friendly, professional manner is imperative, as is the ability to prepare and make presentations effectively 

·        Computer literacy

·        Availability to travel regularly within China and occasionally overseas

If you are interested in a position, please send your resume both in English and Chinese and photo with a cover letter to hr@mondial-assistance.com.cn or fax: +86 10 8447 5662   

Human resources

HUMAN RESOURCE DEVELOPMENT OFFICER

Job Title: Human resource development officer

Reporting To: Country HR Manager

Number of Hiring: 1 Person

Working Place: Beijing

Major responsibilities:

Developing, implementing, and evaluating activities and programs that address employee training and development, performance appraisal, talent and performance management, and the unique needs of employees, to ensure that the knowledge, skills, abilities, and performance of the workforce meet current and future organizational and individual needs. 

·        Ensure that human resource development programs are compliant with all applicable country and local laws and regulations.   

·        Conduct a needs assessment to identify and establish priorities regarding human resource development activities. 

·        Develop/select and implement employee training programs (for example, leadership skills, harassment prevention, computer skills) to increase individual and organizational effectiveness. Note that this includes training design and methods for obtaining feedback from training (e.g., surveys, pre- and post-testing).

·        Evaluate effectiveness of employee training programs through the use of metrics (for example, participant surveys, pre- and post-testing).   

·        Develop, implement, and evaluate talent management programs that include assessing talent, developing talent, and placing high-potential employees.    

·        Develop/select and evaluate performance appraisal process (for example, instruments, ranking and rating scales, relationship to compensation, frequency). 

·        Implement training programs for performance evaluators.    

·        Develop, implement, and evaluate performance management programs and procedures (for example, goal setting, job rotations, promotions). 

·        Develop/select, implement, and evaluate programs (for example, flexible work arrangements, diversity initiatives, repatriation) to meet the unique needs of employees.    

Knowledge required 

·        Applicable countryand local laws and regulations related to human resources development activities  

·        Career development and leadership development theories and applications. 

·        Organization Developmenttheories and applications. 

·        Training program development techniques to create general and specialized training programs.

·        Training methods, facilitation techniques, instructional methods, and program delivery mechanisms.

·        Task/process analysis. 

·        Performance appraisal methods (for example, instruments, ranking and rating scales).

·        Performance management methods (for example, goal setting, job rotations, promotions).

·        Techniques to assess training program effectiveness, including use of applicable metrics (for example, participant surveys, pre- and post-testing). 

·        Mentoring and executive coaching.

 Qualifications: 

·        University degree level education as a minimum requirement, with majors in Management or Human resourcepreferable

·        At least 3 years prior work experience in Training and Developmentrole with proven successes

·        Excellent oral and written communication in both Mandarin and English

·        High level interpersonal and analytical skills

·        Team player, with proven leadership skills

·        Self-motivated person who is comfortable in working in a results based position

·        A friendly, professional manner is imperative, as is the ability to prepare and make presentations effectively 

·        Computer literacy

WORKFORCE PLANNING AND EMPLOYMENTOFFICER

Job Title: Workforce planning and employment officer

Reporting To: Country HR Manager

Number of Hiring: 1 Person

Working Place: Beijing

Major responsibilities:

Developing, implementing, and evaluating sourcing, recruitment, hiring, orientation, 
succession planning, retention, and organizational exit programs necessary to ensure the workforce’s ability to achieve the organization’s goals and objectives.

·        Ensure that workforce planning and employment activities are compliant with applicable country and local laws and regulations.   

·        Identify workforce requirements to achieve the organization’s short- and long-term goals and objectives. 

·        Conduct job analyses to create job descriptions and identify job competencies. 

·        Identify and document essential job functions for positions. 

·        Establish hiring criteria based on job descriptions and required competencies. 

·        Assess skill sets of internal workforce and external labor market to determine the availability of qualified candidates, utilizing third party vendors or agencies as appropriate. 

·        Identify internal and external recruitment sources (for example, employee referrals, online job boards, résumé banks) and implement selected recruitment methods. 

·        Evaluate recruitment methods and sources for effectiveness (for example, return on investment [ROI], cost per hire, time to fill). 

·        Develop strategies to brand/market the organization to potential qualified applicants. 

·        Develop and implement selection procedures, including applicant tracking, interviewing, testing, reference and background checking, and drug screening. 

·        Develop and extend employment offers and conduct negotiations as necessary. 

·        Administer post-offer employment activities (for example, execute employment agreements, coordinate relocations, schedule physical exams).   

·        Implement and/or administer the process for non-Chinacitizens to legally work in China. 

·        Develop, implement, and evaluate orientation processes for new hires, rehires, and transfers.

·        Develop, implement, and evaluate retention strategies and practices. 

·        Develop, implement, and evaluate succession planning process. 

·        Develop and implement the organizational exit process for both voluntary and involuntary terminations, including planning for reductions in force. 

Knowledge required 

·        Country and local employment-related laws and regulations related to workforce planning and employment  

·        Quantitative analyses required to assess past and future staffing effectiveness (for example, cost-benefit analysis, costs per hire, selection ratios, adverse impact). 

·        Recruitment sources (for example, Internet, agencies, employee referral) for targeting passive, semi-active and active candidates. 

·        Recruitment strategies. 

·        Staffing alternatives (for example, temporary and contract, outsourcing, job sharing, part-time).

·        Planning techniques (for example, succession planning, forecasting). 

·        Reliability and validity of selection tests/tools/methods. 

·        Use and interpretation of selection tests (for example, psychological/personality, cognitive, motor/physical assessments, performance, assessment center). 

·        Interviewing techniques (for example, behavioral, situational, panel). 

·        Relocation practices. 

·        Impact of total rewards on recruitment and retention. 

·        Voluntary and involuntary terminations, downsizing, restructuring, and outplacement strategies and practices. 

·        Internal workforce assessment techniques (for example, skills testing, skills inventory, workforce demographic analysis) and employment policies, practices, and procedures (for example, orientation and retention). 

·        Employer marketing and branding techniques. 

·        Negotiation skills and techniques. 

 Qualifications: 

·        University degree level education as a minimum requirement, with majors in Management or Human resourcepreferable

·        At least 3 years prior work experience in recruitingrole with proven successes

·        Excellent oral and written communication in both Mandarin and English

·        High level interpersonal and analytical skills

·        Team player, with proven leadership skills

·        Self-motivated person who is comfortable in working in a results based position

·        A friendly, professional manner is imperative, as is the ability to prepare and make presentations effectively 

·        Computer literacy

If you are interested in a position, please send your resume both in English and Chinese and photo with a cover letter to hr@mondial-assistance.com.cn or fax: +86 10 8447 5662   

Information Technology

IT Support -Shanghai

Job Title: IT Support -Shanghai

Reporting To: IT Senior Manager

Number of Hiring: 1 person

Working Place: Shanghai

Major responsibilities:

This position is responsible primarily for Supporting end users in our Shanghai office.

·        Day to day support of our staff in Shanghai (around 20 people) and local client support.

·        Some server management and networking will be required, in co-ordination with Beijing Head office.

·        Provide support for database applications using Oracle and SQL server.

·        Troubleshoot, identify and report problems with end user software.

·        Take charge of most IT operations/projects within Shanghai office and liaise with local providers to achieve positive outcomes.

 Qualifications: 

·        Item Excellent knowledge and support of Microsoft environment, including standard applications.

·        Degree in a technical discipline preferred but not essential .

·        Professional qualifications well regarded (e.g. MCSE, CCNA/IE, A+ etc)

·        Prior experience or skill in any of the following will be well regarded, SQL programming, Visual Basic, Linux/Unix operating systems.

·        Good verbal and written understanding of English.

·