In order to provide automotive assistance nation wide, an assistance company needs to develop strong partnerships with third party companies throughout China. Mondial Assistance has built a national network of more than 500 partners consisting of towing companies, rental car companies and automotive dealers. The only way to do business is to pay close attention to quality. This is also true for our network partners who provide automotive assistance. As such, we invest significant time and resources in initial and ongoing training for all network partners. A specialised team assesses, selects, trains and manages all our service provider partners, and regularly monitors their performance to ensure that they continually meet our top quality standards.

Because saving a life can be a matter of seconds, our medical and healthcare providers are all selected according to strict quality and performance criteria. Mondial Assistance China has built up a network of over 900 hospitals & clinics spanning the entire country. An in-house team of qualified doctors & nurses supports this network, thereby giving Mondial Assistance a strategic advantage when responding to emergency situations. For medical emergencies while travelling overseas, we have access to the Mondial Assistance Group’s global resources & professional network. The Group’s network consists of more than 400,000 highly qualified service and assistance providers and 240 correspondents around the world.