Insurance

The insurance segment is undergoing changes, and is becoming more competitive every day due to successive consolidations and mergers, and higher customer demands. Optimise your risk management and strengthen your image to retain these volatile customers. Mondial Assistance offers you an extensive range of innovative solutions for all kinds of “common” everyday risks.
Roadside assistance Roadside assistance
Mondial Assistance is the first and only assistance company capable of providing a nation-wide Roadside Assistance service in China. Roadside Assistance is about turning a negative event following a problem with a covered vehicle, into a positive customer service experience. Any time one of your customers experiences a problem with their vehicle, all they need to do is call the 24hr assistance hotline to connect with the Mondial Assistance operations centre.

Accident management Accident management
Also provided under your brand name, we offer an Accident Management service as another opportunity to ease your customers' stress and inconvenience by managing the repair process for them, from the time of the accident to when the vehicle is back on the road again.

Travel medical assistance Travel medical assistance

From our Beijing operations centre, we are able to provide Medical Travel Assistance services, either as part of full back-end product support, or billed on a case-by-case basis. Our professional team of doctors & nurses are experts in medical intervention and cost containment, and are ready to provide assistance 24 hours a day, 7 days a week, 365 days a year.